Many salespeople view CRM as a mechanism by which the top management regulates the job of sales reps. but that is a rather incorrect assessment. Exactly utilizing the CRM for ecommerce helps us to maximize job productivity and demonstrate better performance both in revenue and establishing partnerships with consumers. We have designed for you the key explanations for introducing CRM for your e-store.

Positive effect on the industry through the Customer Relationship Management system:

• CRM is currently the fastest-growing platform for apps. It was an enterprise worth $14 billion in 2010 and is projected to hit $80 billion by 2025. That’s almost an improvement of 600 percent.
• Businesses using CRM tools saw a 29 percent rise in revenue, a 34 percent improvement in sales productivity, and a 42 percent increase in sales forecast accuracy.
• Since implementing CRM software significantly increases data usability, CRM-based sales reps will reduce their sales cycle by 8 to 14 percent.

Reasons to Implement CRM for Your E-Store

• Segmentation of clients and assigning them Lead Scoring
• Preventing incomplete purchases and abandoned carts
• Improving marketing and promotion
• Better Inventory Planning and Forecasting
• Optimizing the work of sales managers
• CRM saves resources: time and money