A recent Forrester report titled “The Future of Technology Operations” discussed how, despite transitioning to new operating models, organizations have avoided several critical factors that are essential to the era in which they operate. Building a coherent, next-generation technology operating model that is fully compatible with Agile, DevOps, cloud-native, and digital transformation necessitates Infrastructure and Operations professionals comprehending a wide range of interconnected concerns. Continue reading to learn more about the report's findings.

Traditional Operating Models

Despite the fact that traditional operating models have been extremely popular for several decades, they are rapidly losing relevance in today's digital era. These models are not only poorly integrated, but they also tend to cause widespread conflict, divisions, and disagreements.

Next-gen Tech Operating Model

Organizations must shift from functional specialization to cross-functional teams, from phased deliveries to continuous deliveries, and from siloed department-specific techniques to enterprise-wide collaborative techniques as the pace of technological innovation, market disruption, and customer expectation accelerates.

Conclusion

As the business landscape becomes more complex, organizations must make sustained efforts to modernize their technology operating models. Relying on traditional models has a negative impact not only on business growth but also on market reputation and competitive standing. To achieve long-term success, organizations must bridge hierarchical boundaries, work on their change management strategy, enable autonomy, embrace continuous learning, measure value streams, and automate governance.