To create a user-friendly and intuitive application, design thinking methodology must be used in software development. This intention does not necessitate extraordinary skill. It is possible to create a user-friendly and intuitive software application if business leaders empathize with users and developers empathize with business. The design thinking process should be automatically integrated into software development processes.

With empathy at its core, software developers can enter the world of customers, investigate how they use a software product, analyse their pressing needs, comprehend their conveniences, and create solution-focused software for them.

The preliminary investigation is critical to the success of instilling design thinking in the software development process. These investigations must be based on key questions that may cause or eliminate frustrations when using the software.

Software Design

When we talk about software design, we're not just talking about user interface design. In the context of service design thinking, software design is concerned with the overall experience that the software application provides to its users.

While designing the software, keep in mind that it is the business interacting with the customer, and this interaction must be smooth, error-free, and does not cause users to feel "stuck" anywhere in the middle until they achieve the software goals.

Phases of Design Thinking

·        Empathy in Software Development

·        Define Users’ Needs and Challenges

·        Ideate—Create Ideas to Combat Challenges

·        Create a Prototype of Solutions

·        Test the Model